送货上门的服务是一个巨大的物流挑战,他们是更昂贵的,如果小订单,交付是由经济和时间明智的。在这个世界上,燃料价格波动巨大,消费者需求越来越多的价值从他们花的每一分钱,送货上门需要从它现在在哪里。送货上门服务也被认为是“最后一公里的物流”。业务部门参与管理一个送货上门服务非常类似于一个物流服务如运输、产品处理、人力资源管理、路由和调度。送货上门服务虽然在客户体验扮演非常重要的角色,从未被确认为一个主要垂直,应给予特别的重视,因此演化可以忽略不计的家庭提供服务在印度在过去的许多年。如果我们撇开一些食物类别和零售类别,没有主要投资在印度建立房屋交付模式,这可能是更有效和增加客户价值的生活。
更大的球员在食品行业deployedA信息技术加快他们的流程如交互式语音应答(IVR)系统具有optionsA放置订单,跟踪订单状态,住宿complaintsA知道优惠。呼叫中心运行管理的大量订单。尽管如此,这些服务与成本,他们也提供机会来服务更多的客户。等食物链Domino的挣更多的钱比面对面访问的客户送货上门。这就是为什么也许,送货上门已成为一个必要的快餐连锁店在市场渗透
英国市场营销论文代写 送货上门
Home deliveries are a big logistical challenge, they are a lot more expensive if deliveries are made for small orders, both economically and time wise. In a world where fuel prices fluctuates enormously, and consumers demand more and more value from each penny that they spend, home delivery needs to evolve from where it presently is. Home delivery service is also considered as the 'last mile logistics'. The business units involved in managing a home delivery service is very similar to a logistics service like transportation, product handling, manpower management, routing and scheduling. Home delivery services although playing a very important role in customer experience, has never been identified as a major vertical that should be given special emphasis and therefore evolvement of home deliver services in negligible over past many years in India. If we leave aside some examples in food category and retail category, no major investment has been made to build up home delivery models in India, which could be much more efficient and add value to customer life.
Bigger players in food industry have deployed Information technology to speed up their processes like Interactive Voice Response (IVR) systems which have options for placing the order, tracking the order status, lodging the complaints and knowing the promotional offers. They run call centres to manage the flood of orders. Although, these services come with a cost, they also provide opportunity to service more customers. Some food chains like Domino's earn more from home delivery than in-person visits of the customers. That is why, probably, home delivery has become a necessity for a fast food chain to penetrate in a market
