酒店业是全球旅游业的重要组成部分，其员工在向客户提供服务产品方面发挥着关键作用。员工提供的优质服务可以为客户创造持久的积极体验。酒店员工的个人动机构念对酒店顾客的高满意度起着重要的、可感知的作用。员工的积极性，无论是专业的、熟练的还是不熟练的，都是所有服务机构的一个主要问题。对于酒店业来说，员工激励是一个主要问题。由于工作时间不固定、工作压力大，如何激励员工高效高效地工作是酒店管理的一大挑战。公司的职责之一是确保员工的工作积极性。人力资源管理的职能是协助公司保持员工对工作的满意。如果员工不满意，他们就不会按照预期的标准执行。在酒店业，尤其是在发达国家，工作场所的不满和糟糕的表现通常会导致员工流失率很高。据英国一家酒店和餐饮培训公司称，营业额是英国估计每年花费酒店和餐饮行业4.3亿英镑，而营业额在男性中高于女性。
英国曼彻斯特论文代写:酒店业
The hotel industry is a significant part of the tourism industry worldwide and its employees play a key role in delivering the service product to its customers. Excellent service provided by employees can create lasting positive experiences for customers. The individual motivational constructs of the hospitality employee play an important and perceivably a significant role in achieving high satisfaction among hotel customers.The motivation of employees, whether professional, skilled or unskilled, is a major issue in all service organizations. For the hotel industry, employee motivation is a major issue. It is a challenge for the management of the hotel industry to motivate employees to work with energy and efficiency due to odd hours and high stress situations.One of the company’s responsibilities is related to ensuring employees’ workplace motivation. Human resource management’s function is to assist the company in keeping the employees satisfied with their jobs. If employees are not satisfied, they will not perform to expected norms. Workplace dissatisfaction and poor performance usually lead to high employee turnover in the hospitality industry, particularly in developed countries. According to a Hotel and Catering Training Company in the United Kingdom, turnover is the United Kingdom was estimated to have cost the hotel and catering industry 430 million pounds a year, and turnover was higher among men than women.
